Eastern Energy Reading Answers

We have provided the Eastern Energy reading practice test below. It contains 7 questions. Candidates must rightly choose whether the given statement is True, False, or Not Given for the seven questions.

Table of contents:

• Solution for Eastern Energy
• Eastern Energy IELTS Reading Practice Test
• Passage
• Questions
• Answers with Explanations

Solution for Eastern Energy

The following table comprises of Eastern Energy reading answers. You can check your answer with our answer table.

Answer Table

1. FALSE	5. FALSE
2. TRUE	6. FALSE
3. NOT GIVEN	7. TRUE
4. TRUE

Eastern Energy IELTS Reading Practice Test - Exam Review

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The applicants must attempt all 7 questions to write Eastern Energy Reading Answers. With consistent preparation, IELTS applicants may score highest on the reading module. You must comprehend how to approach and respond to the various question types in the Reading Module if you want to do well.

Passage

We have provided a Eastern Energy reading passage below, read it carefully and answer the questions 1-7. Check the eastern energy reading answers with location given at the end of the section.

Eastern Energy

We are here to help and provide you with personal advice on any matters connected with your bill or any other queries regarding your gas and electricity supply.

Moving home
Please give as much notice as possible if you are moving home, but at least 48 hours is required for us to make the necessary arrangements for your gas and electricity supply. Please telephone our 24-hour line on 01316 753219 with details of your move. In most cases, we are happy to accept your meter reading on the day you move. Tell the new occupant that Eastern Energy supplies the household, to ensure the service is not interrupted. Remember we can now supply electricity and gas at your new address, anywhere in the UK. If you do not contact us, you may be held responsible for the payment for electricity used after you have moved.

Meter reading
Eastern Energy uses various types of meter ranging from the traditional dial meter to new technology digital display meters. Always read the meter from left to right, ignoring any red dials. If you require assistance, contact our 24-hour line on 0600 7310 310.

Energy Efficiency Line
If you would like advice on the efficient use of energy, please call our Energy Efficiency Line on 0995 7626 513. Please do not use this number for any other enquiries.

Special services
Passwords - you can choose a password so that, whenever we visit you at home, you will know it is us. For more information, ring our helpline on 0995 7290 290.

Help and advice
If you need help or advice with any issues, please contact us on 01316 440188.

Complaints
We hope you will never have a problem or cause to complain, but, if you do, please contact our complaints handling team at PO Box 220, Stanfield, ST55 6GF or telephone us on 01316 753270.

Supply failure
If you experience any problems with your electricity supply, please call free on 0600 7838 836, 24 hours a day, seven days a week.

Questions

Questions 1-7

Do the following statements agree with the information given in the text?

    TRUE if the statement agrees with the information
    FALSE if the statement contradicts the information
    NOT GIVEN if there is no information on this

1.  Customers should inform Eastern Energy of a change of address on arrival at their new home.
2.  Customers are expected to read their own gas or electricity meters.
3.  It is now cheaper to use gas rather than electricity as a form of heating.
4.  Eastern Energy supplies energy to households throughout the country.
5.  The Energy Efficiency Line also handles queries about energy supply.
6.  All complaints about energy supply should be made by phone.
7.  Customers are not charged for the call when they report a fault in supply.

Answers for Eastern Energy with Explanations

The Eastern Energy answers with Explanations are given below. It will assist you in understanding the format of the reading test and will allow you to correct your errors.

(Note: We have provided the referring lines extracted from the passage in the Explanation section)

1. Answer: FALSE
Explanation: According to the passage, customers who are shifting their homes, should notify Eastern Energy, 48 hours prior. Thus, the given statement is false.

2. Answer: TRUE
Explanation: According to the passage, consumers should always read the meter from left to right, ignoring any red dials. Hence, the given statement is true.

3. Answer: NOT GIVEN
Explanation: N/A

4. Answer: TRUE
Explanation: According to the given passage, Eastern energy can supply their services anywhere in the United Kingdom. So, the given statement is TRUE.

5. Answer: FALSE
Explanation: The Energy Efficiency line, provides advice only on the efficient use of energy. Thus, the given statement is FALSE.

6. Answer: FALSE
Explanation: In case of any complains, customers should contact complaints handling team at PO Box 220, Stanfield, ST55 6GF or telephone us on 01316 753270. So there are two options for contacting the Easterns energy. Therefore, the given statement is FALSE.

7. Answer: TRUE
Explanation: If the consumer experiences any problems with the electricity supply, he can call free on 0600 7838 836, 24 hours a day, seven days a week.

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